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Smooth service from start to finish. We arrived at Truro railway station on a wet Sunday to find our rental and rep waiting for us in the pouring rain. Sunday drop off back at the station was straightforward. Friendly, courteous and all round excellent service. If only all rental companies were as professional as this. Thanks again!
Absolutely first class from start to finish. Flew into Newquay on a Sunday and found that most of the well known hire companies were shut on that day of the week. Googled independents and found Cornwall Car Hire truly delighted we did, as their professionalism, approach and communication were spot on. Our flight was a little late arriving yet the lovely chap was still smiling, engaging and informative. Beautiful car was given to us for our trip and everything about the cars functions, break down cover and our liability was fully explained from start to finish. The paperwork took probably about 10 mins, we knew what to arrive with, as they’d sent the requirements a month before via email. Dropped car off for a small fee at Redruth Railway Station on our return journey back home, we arranged this prior to our arrival in Cornwall. We were given the arrangements on where to leave, how to return key when we picked the car up that also went extremely smoothly. All in all 10/10 and genuinely I would have no qualms in recommending this company to all my friends and family. Thank you for being a fabulous car hire company.
Brilliant service from the first call put our minds at ease and explained the process really well. Really good communication and would definitely recommend again if we were to travel back to cornwall. Thanks again.
A breath of fresh air. A great approach to car hire. A much more personal experience than dealing with some of the national providers. We were greeted at the airport by a rep who thoroughly explained the car and process. We were early dropping the car off however this was no problem as we were able to leave the car in a secure car park for collection by a rep as we were heading home. A slight mis-hap meant that we needed to post the key back (I know), however this was dealt with efficiently and the deposit was returned with no issues whatsoever. I'd recommend Cornwall Car Hire to anyone in need of a car in the area. Thank you so much for a pleasant hire!
We had a great experience with Cornwall Car Hire. The booking process was very smooth. Pick-up / drop-off at Truro station was quick and easy. The car was practically new and an upgrade (no extra charge for this). Do not use large multi-national car hire companies in Cornwall - definitely give this local company your business!
