Park's Motor Group
14 Bothwell Road, Hamilton, Glasgow, ML3 0AY
Vehicles
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This is the second time I've used parks to replace my car. Johnathon Tsang was my sales rep. He was friendly and professional and got me a car to suit my needs. Sorted out all small issues. Over all a positive experience
How many poor reviews before some action taken. I purchased a vehicle for my son, it catastrophically failed in January 24, they still have the vehicle unrepaired over SEVEN months later. If you value customer service, honesty and decency, I would shop elsewhere. TBH have had much better service at Motorpoint who I wholeheartedly recommend.
Spam your phone number years after having bought a car with them. They don't provide a way to contact them on their website, theres no email and to text stop to their number incurs a charge. I am now reporting them to the relevant ombudsman
BMW UK Douglas Park BMW Park's Motor Group Is this an acceptable standard for a BMW AUC to have been carried out to? Travelled to collect this car (SE70AVM) that had been sold to us as a supposed BMW approved car. On inspection we found that the car had numerous visible safety related faults including: 1. A deep cut to the side wall of the tyre 2. A second tyre worn to excess 3. A chip in driver’s side front screen Also heavily stone chipped front end. This is not what we expected at this kind of price tag. We asked to speak to the manager to go through these issues. He was rude and arrogant, making out that we were making mountains out of mole hills. We explained that this level of service was something we’d expect from a car bought from an auction, and not a prestigious car dealership. As we asked for him to reimburse our fuel money for the wasted trip he walked away and muttered ‘No chance’. His customer facing skills were despicable. Avoid buying used cars from afar at all costs!
Horrible receptionists, no calls are returned. Would never buy again from any of their dealers
